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Date: Sat, 08 Jan 2005 13:56:46 -0800
Subject: Re: IV=C11005 Ask about your blocked or suspended account [#US &1132 ?00 ] (KMM149614184V21366L0KM)
From: eBay Customer Support
Reply-To: eBay Customer Support
X-Mailer: KANA Response 188.8.131.529
Content-Type: text/plain; charset = "us-ascii"
Thank you for writing eBay.
I reviewed our records and found that your account was suspended under
Section 9 of the eBay User Agreement. The section is entitled "Breach"
"Without limiting other remedies, we may immediately remove your item
listings, warn our community of your actions, issue a warning,
temporarily suspend, indefinitely suspend or terminate your membership
and refuse to provide our services to you if: (a) you breach this
Agreement or the documents it incorporates by reference; (b) we are
unable to verify or authenticate any information you provide to us; or
(c) we believe that your actions may cause financial loss or legal
liability for you, our users or us."
In order for your account to be considered for reinstatement, please
complete all of the steps outlined below:
1. Read eBay's User Agreement.
2. Provide information by fax that will allow us to confirm your
identity, review current business practices, and verify that you have
read and that you understand the eBay User Agreement.
Please send all of the following:
- A legible copy of the front and back of your driver's license or other
government issued ID.
- A copy of a recent credit card statement clearly showing the first and
last 4 digits of the card number and your billing address as proof of
your registration information.
- Invoices or any other documentation showing purchase or possession of
items listed for sale prior to your account suspension. This includes
purchase records and related documentation from suppliers and/or other
- A signed statement acknowledging that you have read and that you
understand the eBay User Agreement.
Please be sure to include the User ID and email address of the suspended
account you're appealing. If your fax does not contain this information,
it will not be processed.
After you have faxed this information, please send a brief message
stating that the information has been sent. Reviewing this information
may take as many as two business days, after which you will be contacted
by email. Contacting us during the review period to inquire about the
status of your account will result in delays.
This information may be faxed to:
eBay, Attention: B001 Appeals
Fax number: (801) 880-7018Any documents submitted will be destroyed after your appeal has been
Thank you for your time.
Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
For our latest announcements, please check:
In order to better serve you, we'd like to occasionally
request feedback on our service. If you would rather
not participate, please follow the instructions in the email message you
will receive from us. Your request will be processed
within 5 days.
Original Message Follows: